Terms of Use

1. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organization you represent. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. The Services

LuminaCore AI provides an enterprise video intelligence platform that helps teams search, structure, and activate long-form video content. Features, limits, and availability may vary by plan, deployment model, or enterprise agreement.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use or security incident related to your account.

4. Acceptable use

You agree not to:

• Use the Services in violation of applicable law or third-party rights
• Upload or process content you do not have the right to use
• Attempt to gain unauthorized access to the Services or related systems
• Interfere with or disrupt the integrity, security, or performance of the Services
• Reverse engineer, scrape, or misuse the Services except as expressly permitted by law or written agreement
• Use the Services to develop competing products through unauthorized extraction of models, data, or outputs

5. Customer content

You retain ownership of content you submit to the Services ("Customer Content"). You grant LuminaCore AI the rights necessary to host, process, transmit, display, and deliver the Services on your behalf. You represent that you have all rights required to submit Customer Content and that your use of the Services complies with applicable law.

6. Intellectual property

The Services, including software, interfaces, branding, documentation, and other materials provided by LuminaCore AI, are owned by LuminaCore AI or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

7. Subscriptions, credits, and payment

Paid plans, credits, usage limits, and enterprise arrangements are subject to the pricing and commercial terms presented at purchase or in a separate written agreement. Fees are non-refundable except where required by law or expressly stated in your plan terms. We may change pricing or plan features with notice where required.

8. Confidentiality and privacy

Our collection and use of personal information is described in our Privacy Policy. Enterprise customers may be subject to additional confidentiality or data processing terms under a separate agreement.

9. Third-party services

The Services may integrate with or link to third-party services. LuminaCore AI is not responsible for third-party services, and your use of them is subject to their own terms and policies.

10. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. LUMINACORE AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE, OR COMPLETELY SECURE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMINACORE AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO LUMINACORE AI IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100).

12. Indemnification

You agree to defend, indemnify, and hold harmless LuminaCore AI and its officers, directors, employees, and agents from claims, damages, losses, and expenses arising out of your Customer Content, your use of the Services, or your violation of these Terms or applicable law.

13. Suspension and termination

We may suspend or terminate access to the Services if you violate these Terms, create risk or legal exposure for us, or if required by law. You may stop using the Services at any time. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and indemnification.

14. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, except where mandatory local law requires otherwise. Any dispute arising out of or relating to these Terms or the Services will be brought in the state or federal courts located in Santa Clara County, California, and you consent to their jurisdiction.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page and update the "Last updated" date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16. Contact us

If you have questions about these Terms, contact us at hi@luminacore.ai or through our contact page.

LuminaCore AI | Palo Alto, CA, USA